At Enigmatique we are dedicated to offering great customer service. If you are not completely satisfied with your order you may return it within 90-days for a full refund or exchange.

All merchandise we carry will be replaced/repaired free of charge within one year of purchase should it be defective. Unfortunately, custom-made items are non-refundable, but are covered against defect.

Returns are easy:

1. Contact us through the Return Form or email [email protected]
2. We will contact you within 3-business days to confirm your exchange/return.
3. Send in your item

All exchanges are shipped free of charge and refunds will be processed within 7-days of receiving your package.